Ringleygroup for Ringley HR, News & Policy


Ringley has a policy of recruiting for attributes and teaching skills. We love apprenticeships what a great way to bridge the stepping stone from school to work and get a mix of real on the job skills and a technical qualification. Ringley runs 3 types of apprenticeship which fit to the government frameworks for Customer Service, Business Administration and IT/Web/Media frameworks. Because at Ringley we recruit for attributes and teach skills we always try to promote from within. Where this creates a suitable vacancy its current policy to, where appropriate, fill the vacant job with 2 apprenticeships. We’re growing, so already some of our first apprentices are graduating to real jobs.

We’ve been recongnised for the good work we’re doing here at Ringley; our MD, Mary-anne Bowring was invited and attended Business Secretary, Vince Cable’s 2012 Apprenticeship Summit and along with Jasper Gray was invited to speak to HRH The Duke of York at the launch of COATA (The Confederation of Apprenticeship Training Agencies) as part of National Apprenticeship Week 2012, (6-10 February 2012).

Overview of an apprenticeship ………… is any day typical?

A typical day may include the following: Morning get together to agree priorities for the day; this may include chasing fee earners (Managers/Surveyors/Solicitors) as deadlines to issue documents they are working on approach. Calling customers to arrange conference calls if they have a problem we need to resolve. Managing databases means progressing jobs, chasing jobs or information or payment to push jobs to the next stage. We’ll prepare you to be able to call tenants to see if they’re still looking for a property or call customers to give them details of the cost or fees of our services. You’ll also be arranging meetings and diary appointments. Collating papers for meetings, Court or Tribunal hearings. Preparing Client updates, news, mail merge letters etc…

And, there’s always email queries, calls and general admin, including scanning and stuffing envelopes.

The fun bit is that all our teams have to check that everything they send out passes 2 tests does it pass the:
  1. “I don’t know anything about property test” so the fact that day 1 you’ll not know much makes you perfect for the role…
  2. Why should the reader care, does the letter hook them and make sense.

For those on our IT Framework, you’ll be on day release to college 1 day a week and you’ll be assisting in our in-house team that maintains and improves our websites which means photoshop, quark, html, java and search engine optimization. We call this team our PR/Comms Team. It is a multi-skilled team comprising people with a mix of skills from writing to marketing to design and web. You’ll really get to learn how it all fits together. Because PR/Comms is about both new and existing customers and around our quarter days you’ll be pitching in with more administrative tasks to ensure that the team meets all its objectives to existing customers also.

We all break for lunch at 1pm till 2pm so a chance to catch up with friends/colleagues – there’s normally a joke or two going down in the lunch room.

Afternoons are often busy with mail merging documents, demand runs, post room and it can be an all hands on deck team effort.

At the end of the day we need to check in with each other, see where we are and plan for the start of the next day.