Careers at Ringley

Could you be Flatie?    Promoter required for “Help Flatie” campaign   Costume provided

JOB WILL LAST ABOUT 6 MONTHS throughout London to start, transport provided morning pick up at Maida Vale, W9 (Bakerloo Line) or Camden Town NW1 (Northern Line).

As well as a basic we are paying £5 for every stunt or customer who OWNS a flat and signs up for FREE you get pictured with

We need you to dress up as a walkabout Character to support a new viral & buzz marketing campaign we are looking for 1 or 2 part time people dress up as “Flatie” and support our leaflet distributors with panache and personality.

You will need

         An outgoing personality

         to enjoy meeting people

         to be able to approach people & start conversations

         excellent clear spoken English

         to read and complete a product knowledge training kit

         to dress up as “Flatie”  (costume provided)

We will

         Managae support leaflet distribution personnel

         Select suitable locations, and manage your itinery through helpflatie.co.uk

         Provide the costume

         Alert local radio stations & newspapers as to your whereabouts

         Alert on-line newsdesks as to your whereabouts

         Upload photos of people you help to helpflatie.co.uk

         Upload your “Flatie” stunts to helpflatie.co.uk

Wage :  £45 per 6 hour day (10am – 4pm weekends)

As well as a basic we are paying £5 for every stunt or customer who OWNS a flat and signs up for FREE you get pictured with, so its a FREE product and there are 4.5M flat owners in England, how difficult can that be!!!!

These photos of you with local people will be uploaded to the flatie.co.uk  photowall and also sent to local newspapers to help with the "viral buzz"  so you'll need to be organised enough to get their name and address on your pad and give them the FREE vouchers.

To apply,

1.   Best first to go to www.flatie.co.uk  and www.leaseholdersupport.co.uk to see what it is all about

2.   Then, because your spoken English is so important to us, please leave a message on our recruitment hotline 0207 428 1999.   Remember to tell us

         Why you think you would make a good “Flatie”

         your phone number

         which of the days/times you are available each week 

Remember, its always to good to add any relevant promotional experience you may have

3.  If you get an interview we will be looking for your understanding of the product as well as evidence of your flamboyant personality

If you really think this is for you and cant wait to do the above, then you can always call Mary-Anne on 0797 4241636 evenings as well.

LEAFLET DISTRIBUTERS

Why not apply for some shifts as a “leaflet distributor” we are running 2 shifts a day, 7 days a week for leaflet distributors  “door to door” and “outside tube/train stations”

You need to be outgoing and have a confident personality,

You need to have good spoken English

You need to be bright enough to learn product knowledge and pass the daily knowledge test quiz

The shifts will be part at tube/train stations – where you will need to ask people “do you own a flat?” as we want to give our leaflets to “flat owners” as well as go “door to door” on specific streets (with the right type of properties) we are targeting

Daily pick up for the morning shift is 6.30am Ringley’s offices in Camden Town, NW1

Daily pick up for the afternoon/evening shift is 4pm Ringley’s offices in Camden Town, NW1

The morning shift    -   working time 7 hours + travel

it’s a 6.15am start to collect the minibus from Maida Vale, W9 (Bakerloo line) & put enough leaflets onboard for the shift

then 6.30am to then collect the leaflet distributors from Ringley’s offices in Camden Town, NW1

then 7.00am to get the leaflet distributors to the nominated underground station for the day to give out flyers

then 8.45am breakfast

then 9.30am door to door delivery in local streets

1.30pm finish to then drive to return mini-bus to base

The evening shift   -  working time 6 hours + travel

It’s a 3.45pm start to collect the minibus from Maida Vale, W9 (Bakerloo line) & put enough leaflets onboard for the shift

then 4.00pm to then collect the leaflet distributors & promoter to dress up as life size Flatie from Maida Vale tube W9

then 4.15pm to 6.30pm door to door delivery in Zone 1 destination

6.30pm to 7.30pm get the leaflet distributors to the nominated mainline/underground station for the day to give out flyers

then 7.30pm dinner break

then 8.00pm door to door delivery to small blocks of flats in local streets

10.00pm finish to then drive to return mini-bus to base

7 hour morning shift - £50

6 hour morning shift - £42

To apply,

1.   Best first to go to www.flatie.co.uk  and www.leaseholdersupport.co.uk to see what it is all about

2.   Then, because your spoken English is so important to us, please leave a message on our recruitment hotline 0207 428 1999.   Remember to tell us

         Why you think you would make a good “Flatie Leaflet Rep”

         your phone number

         which shift suits you  (morning/afternoon) and the days you are available each week 

Remember, its always to good to add any relevant promotional experience you may have

3.  If you get an interview we will be looking for people who have visited www.flatie.co.uk and www.leaseholdersupport.co.uk and understand the products and what it is all about after all you will be meeting potential customers and can earn commission for any sign up’s you generate

If you really think this is for you and cant wait to apply in the normal way through the recruitment hotline, then you can always call Mary-Anne on 0797 4241636 evenings as well.

4 DRIVERS REQUIRED FOR SUMMER SEASON, MUST BE ABLE TO ORGANISE PEOPLE

4 drivers over 2 shifts per day to cover 7 days a week for up to 6 months

Essential requirements

• You should be over 21,
• have a CLEAN driving licence,
• have a reasonable working knowledge of getting about London and get on well with people.

This is an ideal summer job for a “clever mature organized student”

Clever

Because we need you to learn and retain the product knowledge and to ask the Flatie actor and leaflet distributors product knowledge questions every day to enhance their learning    Don’t worry we have written a training pack for you to use

Because we need you to log the roads that fit our “new client profile”  a certain type of flats, not just any road!!!

And, because you will need to record the team’s progress each day.

Mature

because we need sensible driving, you will have to pick up 6-8 leaflet distributors, pick up the Actor who Is dressing up as our character “Flatie” and get them to location

because people will need to respect you, see you muck in and as their leader

and because you will need to ask anyone who does not pull their weight not to come back the next day

Organised

Because you will be running the crew and the shift  

The morning shift    -   working time 7 hours + travel

it’s a 6.15am start to collect the minibus from Maida Vale, W9 (Bakerloo line) & put enough leaflets onboard for the shift

then 6.30am to then collect the leaflet distributors from Ringley’s offices in Camden Town, NW1

then 7.00am to get the leaflet distributors to the nominated underground station for the day to give out flyers

then 8.45am breakfast

then 9.30am door to door delivery in local streets

1.30pm finish to then drive to return mini-bus to base

The evening shift   -  working time 6 hours + travel

It’s a 3.45pm start to collect the minibus from Maida Vale, W9 (Bakerloo line) & put enough leaflets onboard for the shift

then 4.00pm to then collect the leaflet distributors & promoter to dress up as life size Flatie from Maida Vale tube W9

then 4.15pm to 6.30pm door to door delivery in Zone 1 destination

6.30pm to 7.30pm get the leaflet distributors to the nominated mainline/underground station for the day to give out flyers

then 7.30pm dinner break

then 8.00pm door to door delivery to small blocks of flats in local streets

10.00pm finish to then drive to return mini-bus to base

OK, so you’re thinking…….. what’s it all about? 

Well this is a low budget, start up viral marketing campaign, whereby a dressed up walkabout Character “Flatie” and leaflet distributors will be taken to the daily destination planned by Jason Karim, Ringley’s Operations Manager.

You will need

         An outgoing personality and to enjoy meeting people

         to be able to approach people & start conversations

         excellent clear spoken English

         to read and complete a product knowledge training kit & test the team on it daily

         help photograph Flatie with any local people to generate facebook content and photos for Flatie’s photo wall  

We will

         Select suitable locations, and manage your itinerary through helpflatie.co.uk

         Alert local radio stations & newspapers as to the team’s whereabouts

         Alert on-line news desks as to the team’s whereabouts

7 hour morning shift - £60

6 hour morning shift - £50

To apply,

1.   Best first to go to www.flatie.co.uk  and www.leaseholdersupport.co.uk to see what it is all about

2.   Then, because your spoken English is so important to us, please leave a message on our recruitment hotline 0207 428 1999.   Remember to tell us

         Why you think you would make a good “Flatie team driver”

         your phone number

         which of the days/times you are available each week 

         how many years you have been driving or the year you passed your driving test

Remember, its always to good to add any relevant promotional experience you may have

3.  If you get an interview we will be looking for people who can evidence their organizational and leadership abilities and who have visited www.flatie.co.uk and www.leaseholdersupport.co.uk and understand the products, what it is all about after all you will be meeting potential customers and can earn commission for any sign up’s you generate

If you really think this is for you and cant wait to apply in the normal way through the recruitment hotline, then you can always call Mary-Anne on 0797 4241636 evenings as well.

To build relationships with Clients who rely on us for strategic advice.  Consistently delivering the Ringley Service Level Agreement.  Apply your good judgement in all situations, always remembering that our role is to advise Clients so they can make informed decisions.  Seek out the technical support of your peers and escalate matters immediately if such is not forthcoming to ensure that the Client never ever suffers. 

Our growing estates division requires an experienced Estate Manager who likes people, property and teamwork.   

You need to be

• decisive,
• able to show empathy,
• have a logical thought process
• have the capability to apply the relevant legislation/statutory guidance
• and be outcome oriented

It is about delivering creative solutions to the Clients who come to us for advice. 

In return for your life experience, sense of humour & cool head you will receive a generous basic + PRP, use of pool car and eligibility for share options after qualifying period.

An ideal candidate will have a

• good technical knowledge of buildings……… be able to understand how to reduce reactive maintenance costs through proper planning and will have a no nonsense attitude with contractors
• previous experience of property, tenancies, leases and have knowledge of the process through which in the UK we buy or sell flats to understand the UK legal system of property ownership  
• an understanding of numbers…. Not to do them, but to understand what a budget it, and how to keep an eye on expenditure to control it!
• Experience of client interaction, meetings and be able to draft their own correspondence
• An understanding of the typical covenants between a landlord and tenant
• The ability to build relationships with Clients

A minimum of 3 years experience in an “Account Manager” level role is essential; otherwise we would only be able to consider you for entry at Service Manager grade.  Clean driving licence essential.  Bonus/extra holiday for evenings worked.

Because your spoken English is important to us the way to apply is to phone our “Recruitment Hotline on  0207 428 1999” or phone Mary-anne between 6pm and 8.30pm on 0797 4241636

Set the standards of the Ringley Group's front of house.    By this we mean:  Customer care, customer communication, how customers are introduced to other departments.

Monitor workflow planning to ensure that all team members (team is 3 + yourself) are up todate, re-allocating work where necessary.

Co-ordinate the team statistics that are required.   Co-ordinate cover, ie, organise extra shifts from Reception Team to cover holidays, sickness and absence.

If you’re a people person who is good with IT and are looking for an opportunity in a friendly forward thinking company we might have a role for  you. 

The Ringley Group is a recognised “Investor in People” is obsessed with customer care and continuos improvement.   Yes, we’re in property but there’s no doom and gloom at Ringley, we’re still growing and these new roles are because of our growth. We believe in recruiting personal attributes and values are more important than the CV as it is about what you have to offer in an environment where we will expect you to set and raise the standards. 

You will need to understand the business etiquette that a top professional surveying practice requires, what to say, what not to say and be able to use your phone voice and customer greeting skills to deliver a memorable customer experience?  

If you get job fulfillment from taking personal responsibility to follow through issues and get customers to the people who can deliver the answers, we need to speak to you.

If you don’t think a customer would remember enjoying interacting with you, please do not apply.

Because we don’t discriminate on the basis of any irrelevant factors, the criteria we will be using to select the successful applicant(s) will be:

1) cheerful, welcoming telephone voice

2) excellent spoken English, clear and grammatically correct

3) organisation skills and life experience

4) patience and empathy to listen

5) creative in your questioning, probing to really find out what the caller needs

6) real customer service experience

How to apply

We will not be accepting any CV’s for this position.   Because clear grammatically correct English and a voice that we believe can deliver a customer experience are so important to us the way to apply is by leaving a message on our application hotline:

So, call  0207 428 1999 And tell us: 

your name, your phone number, your email address

Then because this position is a job share please state whether you are applying for the morning shift (9am to 1pm) or the afternoon shift (1pm to 5pm) and why this shift suits you.  

If you don’t get your message perfect first time, dont worry, that’s real life, just cover up with bubbly chat to recompose and re-record.  Applicants to be called to interview will be emailed details and provided with further details within 7 days.

To facilitate provision of property services for clients and deliver to deliver the Ringley Service Level Agreement to the Client with the support of Ringley's Legal Team and your Finance Officer.

a career in customer services – SERVICE MANAGER (designate)

Do you enjoy helping people?  Are you super at organisation, financially literate, hardworking and creative?    Then you may be the person we are looking for.

Ringley Chartered Surveyors are seeking someone likes variety in their job but can also keep track of the bigger picture and focus on delivering outcomes.   

The role is property admin.  Each block will have its own strategic agenda.   You will get to mentor a Team Leader until you are confident to meet your own Clients.   We will teach you how to budget, control expenditure, find the right bit of legal know how for each situation.   You get your own Legal Officer and Finance Officer to help you with the tricky bits!

What it takes to be good at this job is the intellect to grasp the legal framework of a lease, and practical common sense to understand buildings together with the ability to manage things, events, people and enough life experience.

There is no specific training that would make you right for this role, but if some of the above describes you we will provide a full corporate training and support for professional qualifications for the right person.  Native fluency in written and spoken English essential.    Nice offices in Camden.  

Our role asks you to:

§   Deal with an infinite variety of clients who need your creative solutions

§   Make good suggestions and get decisions made

§   Be totally outcome oriented, manage tasks & get things done 

§   Build relationships with the people who come to us for a wide range of advice

§   Think strategically and draw upon legal, financial and surveying services we have in-house

Great candidates will have experience in one or more of these:  insurance industry, property industry, banking sector, law

Role:  service manager

£19,425 (designate) -£29,000 (graded) according to experience & responsibility, including performance related pay

Because your spoken English is important to us the way to apply is to phone our “Recruitment Hotline on  0207 428 1999”.  

Remember to tell us the job you are applying for and give us your details and a brief overview so we can contact you.

More details on our web-site: www.ringley.co.uk

RICS. ARMA. Investor in People. ISO 9001. Remploy.

We do not discriminate on the basis of any irrelevant factors 

Manage workflow, planning & implementing quality controls & providing board data. To drive marketing to meet company targets, planning renewal fees & focussing on Client retention to deliver growth & profitability.

Risk management

• Manage territory, machines, software and back ups
• Manage daily banking to RICS requirements balancing the paying in slip to the computer cash book ledger
• Assist Ringley's Service & Ops Manager in tracking and resolution of any quality issues

Team co-ordination

Support the MD at the daily team meeting taking responsibility for reporting on the following items

• Arrears to be discussed - update CFP as appropriate, all arrears action including phone calls to be confirmed in writing to the tenants in case of need as evidence later
• Tenancy renewals coming up
• Landlord's gas safety certificates for renewal
• S21 Notices to quit required
• Advertising proposals for the week

Business planning

• Month end tasks by the 22^nd of the month (*22^nd = payroll cut off date)
• Cashflow pipeline (log of exchanges & completions)
• Advertising spend
• new applicant registrations
• no. viewings (sales & lettings)
• no. new instructions (to sell & to rent) no. deals completed (sales & lettings)
• Monthly on receipt of bank statements
• administer Ringley group & MBMRingley purchase ledger, payments & bank reconciliation.
• Instigate a debtors review with MD
• Update the completion dates schedule. Chase solicitors to ensure that (a) they have our invoice (b) have a copy of the Clients agreement with MBMRingley authorising monies to be deducted on completion
• Quarterly - Review control accounts with FD, raising & following through corrective action on : invoices-N/c 4000, Refunds-N/c 9999 & 9998, Client money-N/c 2400 & 2401, PDQ-N/c 1290, Vat Journals, Unallocated customer payments. Purchase ledger control books. Debtors period values & no. debtors. Lettings - Management of Managed Rentals
• Risk manage & sign off landlord agreements and tenancy agreements ensuring terms of business are advised to Clients in writing before completing an instruction.
• Create tenants/joint tenants & build tenancy structures, splitting any rent shares proportionately between tenants, input fee structures, inventory, finders fees, letting management fees, agreement fees, & tenancy dates & deposit type creating system invoices as necessary
• Manage receipts, payments and works orders
• Liaise with Ringley's FC to get new DD's set up before the cut off date

Sales

• Benchmark sales details to achieve Property Mis Descriptions Act compliance
• Plan weekly marketing to agreed targets
• 250 canvassing letters to local homeowners from the electoral role, including leads from each of the negotiators patches
• 50 landlord canvassing letters from nominated commercial streets and arising from tenant registrations
• 10 landlord referrals from applicant registrations
• Book contractors for door to door delivery of promotional leaflets
• Run merge codes to despatch marketing packs to Ringley group RI & CI flagged investor Clients
• Despatch quarterly MBMRingley newsletters to generate MBMRingley awareness
• Run SMS text/electronic marketing to generate viewings for property launches/vacant flats from CFP & Team
• Place advertising as instructed by Agency Director
• Proof read advertising copy & manage print deadlines, logging advertising expenditure

This is a role for someone that really understands both property solutions & Clients. If you are ambitious, motivated & want to take a key role in strategy, buisiness development & client relations then this is the role for you.

Proficiency in some or all of the following required

• alterations
• building Regs
• buildng pathology
• dilapidations
• party wall matters
• specifications
• CDM
• planning supervisor work
• contract administration

together with other allied core building surveying activities.

If you can see ways of doing things better/differently you will enjoy the receptive environment & autonomy we offer.

Join a company that has achieved 100% annual growth over the last 2 years and has a secure client base. In return you will receive an generous salary package within an innovative & respected organisation. You will need to be the type of person who takes responsibility for a job/project from inception to completion.

A full driving licence is essential.

Complete intranet project, e-business and maintain websites

A role creating a cutting edge bespoke estates management application using a combination of technologies including Ruby on Rails, PHP/HTML/CSS/Javascript/Subversion, MySQL and Linux.

We already lead the industry with our on-line Client interface GATEWAYTM and in 2007 launched www.leaseholdersupport.co.uk the UK's 1st on-line accountant and property manager as initiatives alongside our established Chartered Surveying business.

You will work almost exclusively with our MD, who founded the company and is our creative influence. Her mission is to enhance and integrate the www.ringleygroup.co.uk range of websites to build on existing e-business, and via the INTRANET portal to simplify systems and processes to get rid of paper and tie our 5 departments together.

The business is property and we are gearing up to embark on an aggressive acquisition strategy, so its an exciting place to be.

You will need to be able to work with other programmers and be willing to outsource/manage some elements to ensure you and the MD meet the delivery dates set by the Board for certain key phases.

How to apply:

• Email maryanne.bowring@ringley.co.uk with links to websites showing your web production skills details of your work experience/CV
• Then, we will email you a simple task for you to complete to help us create an interview list

Pre-Requisites

• HTML/CSS/JavaScript - you have to work with the HTML source code directly
• Subversion (SVN) - you have to know/be open to learn how to use the subversion repositories
• You have to know the Ruby on Rails framework at least 1+ year professional experience
• PHP 1+ year professional experience
• MySQL 1+ year professional experience
• Linux administration
• Windows Server 2003 administration
• For graphics integration,
  • You should have a basic grasp of Photoshop for websites
  • You know how to use Image Ready, trimming images, optimizing for the web