Customer Comments - The Ringley Buzz

Excellent Heartfelt thanks all round for your assistance in sorting out the padlock situation.

December 8, 2006 - Email

Profuse thanks for your consummate handling of last nights meetings. Best wishes and may you continue in your energetic management.

November 14, 2006 - AGM - Email

I wanted to drop you a line to pass on my thanks and let you know how fantastic Louise Berwin has been in the way she's handled the recent issues over concerns the residents had about the relocation of rubbish. Apart from actually taking the time to listen after what has been a distressing couple of weeks, Louise acted promptly and i've been impressed by her sensible and understanding attitude. If Louise had been involved at an earlier stage i'm sure that we could have been saved a lot of unneccessary upset and worry.

September 21, 2006 - Flat 54 Antrim Mansions - Email

Thank you for your assistance in checking whether my direct debit details had been received. It is refreshing to find someone who does what they say they will do. Thanks

May 3, 2006 - Email

Thank you for your reply, I am glad to hear about the new window cleaning iniative that has now been implemented.

December 9, 2005 - Chaucer Way - Email

Thanks for your comprehensive reply to my year end account queries.

November 29, 2005 - Email

Wale thanks for the great service. I really appreciated you sending me copies of the letters that I requested.

November 24, 2005 - contractor - Email

Just got back from travelling and the doors been fixed. Thanks for your help in arranging the maintenance person to rectify the problem.

November 17, 2005 - Ellesmere Place - Email

Thank you for your suggestion to seek alternative design for the entrance light.Your response was prompt - as always.

October 27, 2005 - Ellesmere Place - Email

Thank you for understanding my frustration relating to the parking spaces. Your response was very detailed and offered a real solution.

October 15, 2005 - Retreat Way - Email

Many thanks for sending the copy of the policy so promptly and when I needed it the most.

October 7, 2005 - Enbourne Lodge - Email

Thanks very much for this information. We know that the work on the flat has commenced - so hopefully things should become clearer. Thanks again for your help, I know there are many issues that you are dealing with

October 5, 2005 - Email

Hi Ruth, received the letter today and already the car park is much better. Thanks for your speed in turning the letter around. Once again, thanks a lot.

October 4, 2005 - 12 Vanderville Gardens - Email

Thank you for your help in regards to the leaking pipe in one of the flats. Because of your letter this matter is being resolved. Many Thanks.

September 21, 2005 - 56 Friars Close - Email

Many thanks indeed for your positive ideas regarding the much needed rennovations to the property.

September 19, 2005 - Springfied Court - Email

I would like to thank the Ringley Repair team, for your swift action and for forwarding the recorded letter to the flat above, as a result of this we were able to resolve the problem."

September 18, 2005 - Flat 9 The Pinnacle - Email

Thanks Wale for letting me know what actions are required by the current and new owners in order to settle the account and register the new owners on your system. Many thanks

September 13, 2005 - 28 Hurst Park - Email

Thanks very much for replying. It largely clears up my concern as to who was liable for the redecorations.Thanks again.

September 9, 2005 - Chaucer Place - Email

Many thanks to you and Stewart for organising and hosting last night. I thought we had and excellent meeting. Have a good holiday

September 8, 2005 - Flat 2 - Email

Thank you for looking into my enquiry about putting up a satellite dish. Your response has enabled me to come to a decision in regards to this matter. Thanks.

September 8, 2005 - Antrim Mansions - Email

Good news At last after all these years we seem to be getting somewhere on these recurring debts. Many Thanks.

September 7, 2005 - 63/65 Randolph Ave - Email

Many thanks for this information. I never knew parking problems could be so technical.

September 6, 2005 - The Pinnacle - Email

Just to say "THANK YOU" for sorting the issues out below. All is fine now.

September 5, 2005 - Tarling Road - Email

Thanks for the survey report - very helpful and thorough.

September 4, 2005 - Flat 2 - Email

Thanks Wale for getting your legal officer to look over our draft Gardener Contract, it was really appreciated.

September 1, 2005 - 28 Hurst Park - Email

Thank you very much for contacting the DVLA and arranging for the untaxed cars to be removed. I really appreciate the fact that you dealt with this issue even though it was not your responsibilty."

August 31, 2005 - Vanderville Gardens - Email

Would like to say thank you very much for your help whenever it has been asked for and we wish you well in the future.

August 30, 2005 - Hurst Park - Email

Thankyou so much for your prompt reply, I really appreciate it. Thankyou

August 23, 2005 - Service charge arrears - Email

Following the last directors meeting I thought I should write to express my personal appreciation for the work being done by Wale on behalf of both the Residents' Companies. He has come come a long way since he was first introduced to us at which time he probably wondered what he was letting himself in for I have to say it is a pleasure to liaise with him knowing that things will be dealt with effectively and efficiently. Hopefully, we will have the opportunity to maintain his successfull relationship for some time to come.

August 22, 2005 - Ellesmere Place - Email

Thank you very much Wale for arranging for the electricians to be here today and ensuring that all the lights will be working by the time they leave."

August 18, 2005 - Flat 13 Christchurch - Email

I wish to thank you for the support and assistance you are giving us in our times of trouble.

August 17, 2005 - Park Grange - Letter

Good to meet you today - thanks for your time. Thank you for th ecopy letter re Sceptre Court Leaseholders Associations. I will send a copy to all to ensure agreement.

August 11, 2005 - Sapphire - Email

Great solution regarding the cover for lift maintenance.

August 8, 2005 - Christchurch - Email

Brilliant, thanks for getting the letters sent out to the leaseholders and for continually keeping me updated.

August 2, 2005 - Butterfly Court - Email

Hi Ruth, many thanks for dealing with the arrears issue, it seems that you have everything in hand, thanks for keeping me updated.

August 2, 2005 - Butterfly Court - Email

I had the wonderful surprise this morning of taking the car out of the garage ad seeing that the overflow of water has been contained. No water wastage any more. Thank you very much.

July 26, 2005 - Caraway Heights - Email

Thank you for your help in removing the rubbish that had been fly-tipped while I was away. Also for arranging for the cleaners to remove the graffiti from the dustbin shed doors it was a real eye sore Many Thanks.

July 25, 2005 - 56 Friars Close - Email

I would like to thank all concerned for your splendid efforts in clearing up so many of the arrears. No previous managing agent has got anywhere close to this result. I am only too aware that such tasks can be particularly demanding on patience."

July 4, 2005 - Demands - Email

I would like to thank the team at Ringleys for the work in chasing up the arrears successfully in the first half of the year.

July 4, 2005 - Demands - Email

Wonderful. Thank for getting the glass removed so quickly - it went about 2 o'clock. I am sure everyone will be relieved at that. Many Thanks.

December 3, 2004 - Antrim Mansions - Email

Thank you for responding so promptly to my request regarding the entrance doors. They have been adjusted today and it is "bliss".

April 30, 2004 - 24 Ellesmere Place - Letter

I must congratulate you on the excellent service one member of Ringley's staff provided to N.C. last Friday night. A very serious water leak developed one of the flats. I will not hesitate to say that Ringley's response to the crisis was second to none. With the plumbers first class support N.C. escaped serious threat of flooding.

March 10, 2003 - Nevilles Court - Email

I wanted to write tolet you know that I have been very impressed with one of your employers, namely Ola. In recent months there have been various issues within our block(elevator not working, lights, television aerial etc) and Ola has been most helpful. He has always kept me informed and in particular been most helpful with the recent installation of the outside light. It is comforting to know that there is someone 'on top of things' we can rely on. Thnak you.

March 3, 2003 - Flat 10 St Christophers Ct - Letter

December 3, 2002 - Clover - Letter