Leaseholder Support.co.uk
Understanding that small blocks need professional advice, packaged at a price that is perceived value for money would be a challenge, Ringley set about innovating a national solution. The Leaseholder Support.co.uk delivers small blocks property accounting systems and tools an employed property manager in the industry would use.
This provides them with solutions to over 100 of the most common problems and interactive features such as a service charge budget calculator and reserves fund estimator*, as well as numerous links and downloads.
Understanding that contact time was still key, the service includes the ability to book a Ringley specialist for a webcam/tele-conference.
Clever IT planning means that owners update their details on-line, certain data changes trigger guidance packs (sub-lettings, pre-sales, alterations) immediately, in response to identifying the reason for the change.
Each block's own web area also acts as a "safety deposit" for leases, insurance policies and service charge estimates, enabling residents to have a paperless office and bite sized retrievable information packaged topic by topic (management company, freehold ownership, directors register etc.). The wealth of information delivered includes 200 web links to trade sites the industry use, 100 facts sheets, 70 company secretarial tools (including pre drafted resolutions, meeting notices & minutes), and guides on the legislation that affects property, and step by step guides on lease extensions.
Throwing in a set of service charge accounts and access to competitive insurance rates means many clients save our fee by our effective on-line administration.
The items which can make property management unprofitable thereby pricing out small blocks i.e. arranging contractors, site visits, evening meetings and unlimited contact time are restricted. Advanced search technology behind the site delivers instant answers to most questions. You can find NO-WIN, NO-FEE litigation on service charge arrears as well.